refund policy

At Ethereal Visions, we stand behind the quality and care in every piece we create. Because each item is made to order, we currently do not offer refunds unless your product arrives damaged or defective.

If you receive a damaged or defective item, please contact us at Ethereal.visions07@gmail.com within 7 days of receiving your order. Include your order number and photos of the issue, and we’ll make it right with a replacement or store credit.

Thank you for understanding and supporting our new business!